RIM, or known as Research in Motion, the company responsible for making the once-popular BlackBerry smartphones, have admitted it is facing a series of disruptions with its wireless services as well as problems with its applications.
Service problems have plagued BlackBerry users from different parts of the world. And this came a few days after RIM revealed it incurred major financial losses and poor sales on its previous quarter. While the company is frantically trying to find ways to curb the problems and reassures its current subscription base to have faith, it made a major move in cutting off several thousand jobs to prevent further losses. There have been confirmed reports RIM would take BlackBerry to another level when it plans to release a new operating system in the BlackBerry 10 with its new line of devices on the early half of next year.
The service problems have scaled in major European countries, the Middle East and in some parts of Africa. While there may still be some bugs that users are still experiencing in their BlackBerry devices, including the very popular Torch 9800, RIM has reassured its users it is doing the best it can to resolve its wireless and service issues. The main application most users have frequently been having problems with its BlackBerry’s own Messenger.
While the app is still experiencing some light problems, other services have been restored in terms of connectivity and function. This may be a bit of dismay to some users since BlackBerry is already bogged down with problems for the last several years and the added inconvenience is making it worse. The company is struggling to make ends meet as its shares in the stock exchange have dipped to more than 20%. The announcement was then made with job cuts that sliced one third of RIM’s employees.
The overall net loss on the first quarter this year left RIM with over $500 million. This is bigger than expected leading to a total loss of over 40% amounting to over a billion dollars. With the popularity of Google Android powered devices and the strength of Apple’s iOS, Blackberry is slipping away fast. RIM’s shares are falling rapidly and if the company can’t do anything about it, the trend will continue to spiral downward.
The recent technical issue have prompted BlackBerry users to accept RIM’s latest woes. The technical challenges plaguing the company is one of the many signs that led to the development of BlackBerry 10 slated for an early release next year.
While users are eager to figure out the heart of the technical problem, RIM explained its servers went down abruptly affecting millions of BlackBerry users from different parts of the globe. While many users are complaining of BlackBerry’s recent technical glitch, some are still hopeful RIM will make improvements in the near future.